Privacy Statement & Cookie Policy

Privacy Statement

The confidential information you have given will be retained by Helene Whitaker, Achilles Heal Physiotherapy for treatment only and will never be given to any other person without your consent or for any other purpose. You have the right to withdraw this consent and review or withdraw the information that is held at any time by contacting Helene Whitaker at This will not affect your treatment in any way.

Retained Information will include your/your child's address, DOB, medical history, family history and social circumstances and this will be recorded by Helene Whitaker in your/your child's notes. This is held in accordance with CSP guidelines and the IOC with whom we are registered.

If you are providing consent for Helene Whitaker, Achilles Heal to treat and retain information for someone under the age of 16 year, you must have parental responsibility or be a legal guardian of the patient.

Your patient records will be kept for a minimum of 6 years and if you are under the age of 18 years, until the age of 25 or for eight years after final treatment in accordance with CSP legal requirements.

Cookie Policy

Along with most other websites my website uses cookies. Cookies are very small text files that are stored on your computer when you visit some websites. You can disable any cookies at any time, but this may stop my website from functioning properly.

This website uses third party cookies from Google Maps and Google ReCaptcha. Google may set cookies to store preferences and information about maps or other related Google services on the pages where Google Maps are embedded and forms where Google ReCaptcha is used. You can find our more information on how Google uses cookies by referring to their privacy policy.

This website does not share any information with third parties.